This message is caused by a WP default setting. By default, when you install WordPress the users registration feature is disabled. You can easily activate it by clicking on WP Settings – General. Then make sure that anyone can register.
One of the most commonly asked questions on Booking Ultra Pro is how to fix WordPress not sending email problem. Many of our users ask us why they are not receiving notifications of the bookings, or why their clients are not receiving a purchase receipt. In this article, we will show you how to fix […]
Sometimes there are conflicts between our plugin and either your theme or another plugin. Please follow the guidelines below to determine details about any conflicts for further troubleshooting. Testing for Theme conflicts To rule out a theme conflict, you’ll first need to temporarily activate a WordPress default (stock) theme like Twenty Fifteen. Then clear your […]
Sometimes, due either plugins or themes conflict you might get an error message in your WordPress site when activating Booking Ultra Pro. It doesn’t meant that the plugin has a bug but the plugin is conflicting with another plugin. It happens from time to time and can be resolved quickly. If for some reason you’re […]
Sometimes, an error like this is displayed in the WP Dashboard when trying to update the plugin “The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”. This error message is commonly related to a hosting setting. When updating the plugin your website has to connect to […]
When creating a new custom field you have to make sure you’ve set a metaname for that field. It must to be unique. If you don’t set a custom name for the field then the information won’t be stored in the booking form.
Sometimes, when trying to book an appointment the time slots appear as unavailable. This can be due different reasons. The most common reason is that the capacity has been set to “0” in the Services section for a particular Staff Member. The Solution: Just make sure that quantity is at least 1, otherwise the service […]
As your business grows, you look forward to expanding your team and add new employees to your schedule to share the workload. However, sometimes your employees leave your business for some reason or the other. In these scenarios, Booking Ultra Pro helps you get these additional tasks done in some simple steps. Adding a New […]
SMS credits (text) are bought separately and aren’t included in any version of Booking Ultra Pro. The cost vary depending on the region, the price range goes from $0.08 to $0.2 for one message of 160 characters or less. Adding Funds To My Account: 1) Login to your BUP Account. 2) Click on the “Add […]