Debug Messages Displaying

This happens when you’ve set the debug mode of an add-on. Most of the case it’s Google Calendar that displays a debug message at the last step of the booking process. Solution: Click on the Google Calendar tab and make sure that the debug mode is turned off.

Error Updating the Plugin

Sometimes, an error like this is displayed in the WP Dashboard when trying to update the plugin “The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”. This error message is commonly related to a hosting setting. When updating the plugin your website has to connect to our servers in order to download the latest version. However, some hosting company block CURL.. Read More

I can’t access to my WordPress Site or WP Admin

Sometimes, due either plugins or themes conflict you might get an error message in your WordPress site when activating Booking Ultra Pro. It doesn’t meant that the plugin has a bug but the plugin is conflicting with another plugin. It happens from time to time and can be resolved quickly.   If for some reason you’re not able to get in your WordPress Administrator right after you’ve activated Booking Ultra.. Read More

Troubleshooting Theme & Plugin Conflicts

Sometimes there are conflicts between our plugin and either your theme or another plugin. Please follow the guidelines below to determine details about any conflicts for further troubleshooting.   Testing for Theme conflicts To rule out a theme conflict, you’ll first need to temporarily activate a WordPress default (stock) theme like Twenty Fifteen. Then clear your browser cache and any other caching running in your admin. Test your issue again,.. Read More